Civic Values and Management Sub-committee

Survey on Corporate Citizenship in Hong Kong



The Home Affairs Bureau and the Committee on the Promotion of Civic Education, has commissioned the Centre for Civil Society and Governance,in collaboration with Policy 21 Limited of the University of Hong Kong, to conduct the above survey.


The aim of the survey is to obtain information on Hong Kong companies' corporate culture and values, the existing policies and practices, as well as their understanding and awareness of corporate citizenship. The findings will help us understand the current state of corporate citizenship in Hong Kong, with a view to formulating promotion strategy and preparing a charter on corporate citizenship.

Survey Target

Around 10 000 establishments will be randomly selected to participate in the survey.

Survey Period

Questionnaires will be sent in stages from October 2006 to the sampled establishments. Field officers from Policy 21 Limited will contact the establishments to help them complete the questionnaire before the end of the year.


If you have any queries on the survey, please do not hesitate to contact the following officers of Policy 21 Limited (9:30 a.m. - 5:30 p.m., Monday - Friday).

  Name Tel. No.
Small and Medium Enterprises Ms Chan Ms Wong 28591953 28591139
Other Corporations Ms Lai 22194050


1. Definition of "Corporate Citizen"

"Corporate Citizen" means that a business corporation is also a citizen, which should take on civic and social responsibilities. These include responsibilities to abide by law, responsibilities towards its customers, employees and other individuals, responsibilities towards the environment, and responsibilities to contribute to society.

2. The Contemporary Concept of Corporate Citizenship (CC) and Corporate Social Responsibility (CSR)

Corporate Citizenship, meaning corporations' obligation to behave responsibly as citizens covering both civic and social responsibilities as outlined above, is always interchangeably used with the term Corporate Social Responsibility (CSR). CSR generally refers to "The continuing commitment by a business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large. " It includes all the positive contributions which a company should make to the wider community through its core business activities, its social investment and philanthropy programmes, its engagement with the public at large, as well as all its internal work for its staff and their families. That contribution is determined by the manner in which a company manages its economic, social and environmental impacts and manages its relationships with different stakeholders, in particular shareholders, employees, customers, business partners, governments, communities and future generations. With this, "corporate citizenship" or "corporate social responsibility" nowadays significantly goes beyond simply philanthropic acts, volunteering or charitable donations.

In sum, in the contemporary context, CC or CSR comprises the following four key fundamental concepts:

  • A corporation's commitment to contribute internally to improving the well-being of its employees and their families, through appropriate values education, staff development, learning programmes and measures to raise the quality of life etc.;
  • A corporation's commitment to minimize any negative economic, social and environmental impacts on the society;
  • A corporation's commitment to behave ethically in operating its business and optimizing its returns; and
  • A corporation's commitment to contribute to the society, through its various philanthropic acts, volunteering or charitable donations etc.